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Business Analyst
Ref No.: 20-01526
Location: Singapore
Business Analyst – HCP Portal
  1. Experience working as Business Analyst in Life Sciences or Healthcare projects
  2. Client facing experience as a Business analyst capturing requirements from the Business
  3. Experience working on applications for Patient and Healthcare Professional and understanding of application modules like:
    1. Patient/HCP registration
    2. Consent Management
    3. Patient Health records
    4. Patient Care consortium
    5. Patient to HCP affiliation
    6. Knowledge management Patient and HCL digital documents  
  4. Experience as Business Analyst  working in Life Sciences or Healthcare applications related to Portals
  5. extensive experience working on digital channels, specifically on HCP engagements
  6. Experience working in Agile Methodology and worked on creating User stories and story points
  7. Good knowledge of Software Development Life Cycle (SDLC ) Phases
  8. good understanding of the complexities of the regulatory and compliance considerations within APAC, from product promotions/presentations to HCP interactions
  9. Demonstrated knowledge of customer experience, understanding of customer needs
  10. Great communicator, ability to see and communicate the big picture

Business Analyst – Customer Data
  1. Experience working as Business Analyst in Life Sciences in Commercial/Sales and Marketing domain
  2. Client facing experience as a Business analyst capturing requirements from the Business
  3. Experience working on applications like Customer Relationship Management (CRM), Commercial warehouse, Commercial Operations, Multi-Channel marketing
  4. CRM application experience in any one of them – IQVIA, Salesforce or Veeva
  5. Extensive experience working in Customer data
    1. Customer Data – Health Care Professional, Health care organization, patient
    2. Sales Data
    3. Multi-channel marketing Data (including Target Customer, Campaign response data)
  6. Good experience working with customer data, and working with different customer data models
  7. Experience working in opt and consent management (Preference Management) leading to data privacy principles within APAC
  8. Experience working in Agile Methodology and worked on creating User stories and story points
  9. Good knowledge of Software Development Life Cycle (SDLC ) Phases
  10. Great communicator, ability to see and communicate the big picture
 
Business Analyst – OCE
  1. Experience in implementation of CRM, Customer engagement applications
  2. Experience in Life-science pharma
  3. Experience in agile, great communicator, ability to see and communicate the big picture