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Consultant (Sales/ orders)
Ref No.: 18-29372
Location: Waltham, Massachusetts
Job Title: Consultant (Sales/ orders)
Duration: 06 months (Possibility of extension)
Location: Waltham, MA


• Acts as the primary point of contact for these external customer requests, provides support, resolves issues, and ensure orders are fulfilled and delivered against service level agreements. 
• Processes all transactional fulfillment requests and ensures completion of all job requirements. 
• Processes, troubleshoots, and monitors the resolution of any applicable miscellaneous inquiries. 
 
Knowledge & Experience Requirements:
• Bachelor’s degree in business, engineering, technology, or other related discipline or equivalent work experience.
• Typically requires a minimum of 1 year of experience in a customer support role.
• Possesses a general understanding of National Grid’s electric business.
• Demonstrates excellent communication and interpersonal skills with the ability to apply consultation procedures and negotiation skills while troubleshooting and defining resolutions within the practices and policies of the business.

If you are interested in this opportunity please share your most recent resume to udayd@lancesoft.com or you can contact on 703-889-6713