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Business Analyst- Expert
Ref No.: 18-28615
Location: Raleigh, North Carolina
Title: Business Analyst- Expert (576631) –
Location: Raleigh NC 27604
Duration: 12 Months


Job Descrption:
The  Client is seeking an Expert Level Business Analyst contractor for an approximately 12 month engagement for the Department's Engineering Application Services.
 
The Business Analyst will be responsible for development of business requirements, and for the development and delivery of business process and IT application training materials.  This individual will be knowledgeable in all aspects of business analysis and have a basic understanding of project management and the system development life cycle.  This individual must have proven contributor level experience with Microsoft SharePoint. The Business Analyst will work closely with’s IT Manager in assisting with solution documentation and project management tools to meet State IT requirements.  
•  Analyze, define, and document requirements for data, workflow and business processes
•  Document the program and project deliverables as assigned
•  Coordinate with clients to re-engineer business processes 
•  Design SharePoint and web based content management deliverables as required to support the re-engineered business processes 
•  Develop and deliver training materials for changed business processes and IT applications
•  Provide knowledge transfer to DOT trainers who will be responsible for long term training delivery
•  Provide limited support for new processes during implementation
•  Analyze and estimate feasibility and compatibility with other programs and projects  
•  Provide coordination and leadership for other project team members as needed
•  Consult with clients to prototype, refine, test, and debug applications and processes to meet needs
•  Provide quality control for program and project deliverables
•  Provide operational support for clients and the IT applications that support their business processes
 
Required Skiils:
  • Business process analysis, requirements development, training material development and documentation
  • Working knowledge of Microsoft SharePoint
  • Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users
  • Working knowledge of Content Management process and industry best practices
  • Microsoft Suite experience (e.g, Word, Excel, PowerPoint, Visio)
  • Proven experience analyzing program requirements made up of multiple projects
  • Proven experience evaluating business processes and re-engineering
  • Proven experience developing and delivering business process training
  • Proven experience writing clear and concise technical and user documentation
  • Working knowledge of application development life cycle