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Senior Director Config Control & Deputy CISO
Ref No.: 18-28567
Location: White Plains, New York

Job Title:              Senior Director Config Control & Deputy CISO
Work Location:   White Plains, NY
Type:                     Fulltime/Direct hire


Summary
This position, reporting to the Vice President of Critical services and Chief Information Security Officer, is responsible for leading and managing daily cyber risk and network monitoring teams. These teams provide continual detection and response for cyber security threats and information technology incidents. This role directs a team of professionals who are responsible for operational delivery of cyber threat monitoring. In addition, this position is responsible for developing and managing strong strategic relationships with internal senior leaders in Audit, Technical Compliance, Legal, Information Technology, and Operations. This position has a very wide expanse of key relationships across Client. The individual must demonstrate solid leadership, relationship management, and collaboration competencies. This role also oversees Information Technology's adoption and standards for ITSM.

Responsibilities
  • Develop & oversee and operational ITSM activities including vision, goals & objectives. Partner with IT functions and business teams to create and maintain a holistic view of services to ensure effective delivery, management, and improvement of defined services.
  • Establish and continually improve cyber security and monitoring strategies, goals, policies, and metrics aligned with company strategy and goals. Lead the organizational development and execution of the security & monitoring strategy.
  • Monitor systems and grants to protect systems and data against unauthorized access, modification and/or destruction. Direct and coordinate all aspects of security and monitoring by establishing priorities for upgrades, implementation, and maintenance. Continously monitor & improve processes like incident response, problem management, capacity management, change management. Ensure customer satisfaction by continuously measuring customer satisfaction.
  • Ensure compliance with company and industry policies, procedures, and requirements. Maintain threat & vulnerability programs to reduce operational risk and improve resiliency. Support operational resiliency with documented incident plans and response procedures. Monitor published Service Level Agreements for quality and delivery.
Education, Experience and Certifications
  • Bachelor's Degree in Business, Information Management, Computer Science, or a related field required and or extensive industry and role experience (15+).
  • Master's Degree in business or technology desired.
  • 5-7 years progressive managerial experience with information systems and significant, demonstrated skills in data center operations, network equipment, and protocols and telecommunication technology.
  • Experience in DevOps, cloud computing and production processes that promote confidence in IT support of business operations.
  • Minimum of 5+ years' experience with Information Technology Service Management.
  • Experience in change management – driving improvements in team performance, culture and maturity. Desired certifications CISM, CISA, CRISC or a certification in project management, ITSM, networking or other applicable capabilities.
For more information please contact Ravi-703-889-6796 or send an email to Ravit@lancesoft.com