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IT Production Operations Specialist
Ref No.: 18-27994
Location: Columbia, Maryland

This position monitors and takes corrective actions to restore services in production operations within the following areas: Data Center Operations, Desktop Operations, Network Operations, Server and Storage Operations, Cloud Operations and LAN/ID Administration.

Essential Functions:-

Monitor system and application dashboards for anomalies as defined by the assigned IT Service Area.

Understand and work on resolving problems in the areas you monitor under the guidance of a Senior or Lead Operations Specialist.

Fulfill services from the Service Catalog of the area you support (Desktop, Server, ID Management etc.).


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