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EUS L3 Engineer
Ref No.: 18-27478
Location: Santa Clara, California
Position Description:
The EUS L3 Engineer has responsibility for operational, troubleshooting and engineering support of SCCM deployments, MDT, Application Testing and Troubleshooting, Image Creation and have an understanding of the software packaging process.

· Bachelor degree or higher in CS, CIS, MIS, or equivalent
· 2 years minimum IT experience
· Required to have at least 1 year minimum experience with Image Creation
· Strongly desired having experience supporting a large VMware environment
· Knowledge of ITIL processes and experience adhering to them in a production environment
· Strongly desired to have experience in MS technologies, SCCM, Desktop Engineering and Management, Desktop virtualization, VDI, Application virtualization, and packaging
· Strongly desired to have working knowledge of SCCM 2012
· Support experience in a Municipality a plus.

· Must be a self-starter
· Professional attitude, appearance and communication skills required
· Ability to be part of a team and follow instructions accurately and effectively

Designing, Planning, and Implementing System Center Configuration Manager, such as:
Planning System Center Configuration Manager hierarchy and site system roles.
Creating and managing Boundary Groups across one or more Distribution Points.
Management of site communications. (Bandwidth, Senders, Secondary Sites, etc.)
Role-Based Administration: Managing custom roles and security scopes
Planning and securing SCCM using security certificates.
General monitoring of site health via SSRS, log files, and the SCCM console.
Planning, configuring and implementing a backup plan to mitigate the loss of SCCM
Service’s in the event of a disaster with the least amount of data loss possible.
Manage Upgrades
2012 to Current Branch
In-Console Upgrades
Client Agent Upgrades
Manage and configure User and Device collections including:
Creating query-based collections. Create custom SQL queries and reports
Configuring Site Collection Maintenance Windows
Configuring Power Management Rules
Deploying Operating System Images (primarily Windows 10) via SCCM OSD. This includes:
Configuring WDS, configuring PXE, configuring the VM build environment, and
integrating with MDT
Build / Capture / Update Windows 10 images
Manage images (updating of Drivers, etc.)
Creating Distribution Points and distributing the images accordingly
Creating a deployment Task Sequence and deploying the Task Sequence
Creating Packages for Operating System Deployments
Deployment of Applications and Software Updates including:
Creating and deploying applications with user device affinity, compliance settings,
Software Center and task sequencing.
Experience/Understanding of SCCM application packaging and software update deployment/
Experience/Understanding at packaging applications into MSI or MST (Microsoft Installer) format using AdminStudio
Monitoring updates via Automatic Deployment Rules (ADR), Update Groups,
Deployment packages, and other methods.
Reporting on the success or failure of Application deployments.
Management of Compliance Settings by creating and importing Configuration Items (CI)
Deploy Client Management agents
Manage clients using Group Policy, WSUS, logon scripts, Client Push, etc.
Trouble client health
Manage and report on hardware and software inventory
Create, modify, and produce custom reporting as needed