Previous Job
Previous
Meter Services Specialist
Ref No.: 18-25160
Location: Little Rock, Arkansas
Title: Regular Meter Services Specialist
Work location:  Little Rock, AR
Duration:  12 Months

 
Job Summary:
 
  • Monitor field tech truck for assignment completion.
  • Make adjustments to current day's work on field tech trucks as needed 
  • Work with supervisors to resolve schedule issues and ensure priority work is dispatched.
  • Manage field tech work load to minimize overtime. 
  • Monitor radio, phone and system messages to support field personnel with completing work.
  • Contact customers as needed to resolve access issues. 
  • Make customer contact to resolve customer issues/complaints as needed.
  • Generate service orders and service requests as needed.
  • Monitor and manager credit disconnects to ensure all company goals are met.
  • Responsible for attending monthly safety meetings and all required safety mandated training.
Minimum Qualifications:
  • High School Diploma
  • 7 years of customer service experience
  • Meter Service or Dispatcher experience preferred
 
Interested candidates can send your resuem at shravanin@lancesoft.com or give a call on 7038896651