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IT Business Partner, Sales Enablement Technology
Ref No.: 18-25031
Location: Bedminster, New Jersey
Title: IT Business Partner – Salesforce/Veeva CRM
Duration: 12 Months Contract to Hire
Location: Bedminster, NJ 07921

Job Description: The role of IT Business Partner, Sales Enablement Technology is in the Commercial IT organization and serves as a liaison between the IT Sales Enablement team and the commercial business. The IT Business Partner has significant knowledge in subject matters pertaining to both IT and commercial practices. The role is responsible to understand the business, assist in the prioritization of projects, ensure that projects align with the technology that best provides maximum return on investment, and direct IT strategy in support of the overall business strategy, utilizing a team of direct reports to drive a deep understanding in each commercial business unit.
The successful candidate will need to understand the commercial needs for enabling field sales and sales leadership with technology to drive revenue and obtain cost efficiencies, while also working with supporting commercial functions such as business analytics, commercial information management, sales operations, and marketing. Our business leaders require a strategic partner in this area who can not only help them enable new functionality requirements but also help them understand innovation that is allowing sales teams to become more efficient and effective in front of their customers. Technologies could include customer relationship management, collaboration, mobility, etc.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
  • Represent IT within the business teams by maintaining a high degree of visibility within the business and attending business leadership meetings and appropriate management forums, providing a central point of information for all related IT activities
  • Represent the business needs and interests within IT, contributing to appropriate IT team operational and development meetings.
  • Sustain a thorough understanding and detailed knowledge of the key business processes and systems employed by the business to effectively manage customer relationship management functions.
  • Understand and anticipate direction of the business area, identify opportunities, and make recommendations to support the business area desired future state.
  • Accountable for the development of business cases and prioritization of projects, particularly using cost/benefit analysis to proactively manage business demand
  • Partner with the IT leadership to develop the information technology architecture model by being able to make objective recommendations regarding the relative fit of technology to business need
  • Maintain a detailed understanding of IT operational performance and progress of ongoing development, and own accountability for problem resolution, working with a managed service partner and other implementation partners as required to meet the needs of the business
  • Work with internal and/or external stakeholders as a strategic leader to align technology solutions with business strategies
  • Advises on options, risks, costs versus benefits, and impacts on end-user products and services, business processes and system priorities.
  • Participates in innovation within sales enablement from an IT perspective.

DEPARTMENT SPECIFIC/NON-ESSENTIAL FUNCTIONS:
  • Participate in staff meetings and team meetings as required.
  • Advance understanding of general industry usage of supported technologies.
  • Advance understanding of business processes and business dependencies on supported technologies.
  • Develop relationships within I/T and with supported customers to improve collaboration and teamwork necessary to accomplish organizational objectives.

Education: Bachelor's Degree in Information Technology or related business field

Experience: 10 Years Information Systems Experience

Preferred Skills/Qualifications:
  • Bachelor degree in I/T field (computer science, information systems, etc.) with a minimum of 10 years I/T experience and 7+ years of experience in sales enablement technologies such as customer relationship management (CRM), specifically with a focus on sales force automation in the pharma industry. Experience with Veeva or SFDC preferred.
  • Skills/Competencies:
  • Strategy - Contributes to the development of strategy in a functional area by researching industry trends and proactively proposing solutions to issues faced by the functional area supported
  • Project Development - Develops or contributes to the development of capital projects to fund I/T investments; key contributor to selection, time, resource & cost estimates
  • Project Management - May manage large projects directly or establishes mechanisms to monitor status of multiple projects being executed concurrently; has overall responsibility and accountability for project financials; mentors personnel in project management techniques
  • Communication Skills - Solid communication skills, both written and oral, with very strong customer service orientation and win-win negotiation skills
  • Building Relationships - Must be able to build both formal and informal professional networks. Solicits advice, support, sponsorship and commitment that result in smooth transitions of change and the development of mutually acceptable solutions.

Regards,

Gaurav Vatsa
13454 Sunrise Valley Drive, Suite 120, Herndon, VA 20171
Direct: 703-889-6667 | Fax: 703-889-6500
GauravV@LanceSoft.com | www.LanceSoft.com
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