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Systems Administrator
Ref No.: 18-25004
Location: Lansing, Michigan

The Windows/VMware/VMware View Systems Administrator will be responsible for installing, operating and maintaining a heterogeneous environment consisting of servers running Windows, and VMware ESXi. Windows systems to be administered include Windows 7 through Windows 10 and Windows Server 2008 through 2016. 036S is a prominent part of the environment.

• Provide support for Windows Server
    • 2008/2012/2016 and related Active Directory infrastructure.
• Have demonstrated expertise in SCCM including creating computer images, administering SCCM, configuring and retrieving SCCM reports and working with integrated Microsoft End Point Protection
• Install, configure and manage VMware vSphere &
    • VOl environment.
• Configure VMware Distributed Resource
    • Scheduling, high availability and fault tolerance.
• Install, configure and manage VMware ESX hosts.
• Must have strong understanding of Active Directory, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) and Group Policy Objects (GPOs)
• Proven track record of successful enterprise server migrations/consolidations/upgrades
• Ability to analyze and automate existing processes and implement an automation framework
• Maintain accurate documentation for all relevant support-related processes and procedures including, but not limited to, updating systems and application technical standards, installation notes, and support procedures
• Install, configure and update hardware and software.
• Operate and m intain all integrated systems to support mission operations.
• Perform daily application updates and maintenance functions.

Preferred Qualifications
• Years of Relevant Experience: 5 plus years
• Preferred Education: 4-year college degree in Information Systems, Information Technology or Computer Science or equivalent technical study
• Expert knowledge of Windows for the desktop and
• Windows Server.
• Expert knowledge of 0365 administration.
• Expert knowledge of SCCM and Microsoft End-Point
• Protection
• Demonstrated knowledge of MS Azure
• VMWare VCP or VCA certification for VMWare 5 or 6
• MCSE: Cloud Platform and Infrastructure Required Familiarity with RedHat Linux or UNIX desired Experience with methodologies such as agile and ITIL desired
• This is a full-time position that provides Level 2 & 3
• support, for a 24 x 7 production environment, for all operational and outage issues relating to the infrastructure. Must be willing and able to work overtime/outside of normal schedule to restore the technical infrastructure to full functionality in the event of an unplanned outage.
• Contributes to our positive and inclusive work community by building trusting partnerships across the organization, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes. Approaches this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.
• Open trouble tickets and respond to trouble calls.
• Experience as tier 2/tier 3 support resource
• Respond to management system alerts.
• Deploy monthly security patches and updates.
• Respond to after-hours trouble calls. Be available as part of a 24x7 on-call rotation.
• Participate as a member of a small, multi­ disciplinary team that works cooperatively to ensure supported applications are available to support the customer mission.
• The person qualified for this position has previously installed, configured, operated and maintained hardware and software that uses the Windows operating system within a VMware ESXi production environment.
• Can demonstrate Windows server troubleshooting skills in an intemetworked Enterprise environment.
• Has previously installed and configured VMWare virtual machines in a production environment
• Familiarity and has worked with vCenter 5.5 or higher
• Has experience with hardening operating systems and collaborating with cybersecurity area to continually improve the security posture of the infrastructure.
• Follow quality standards.
• Communicate accurate and useful status updates.
• Strong communication skills; both written and oral
• Develop system specifications and interfaces.
• Determine time estimates and schedule for work.
• Ability to work independently
• Maintain accurate documentation for all relevant support-related processes and procedures including, but not limited to, updating systems and application technical standards, installation notes, and support procedures