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Genesys Lead
Ref No.: 18-24498
Location: Sunnyvale, California
Job title: Genesys Lead 
Work Location & Reporting Address: Sunnyvale, CA 
Contract duration: 6+ Months

Job Details: 
Must Have Skills
Experience with Genesys 8.x platform
Understanding of Genesys high availability architecture, end to end flow of interactions etc.

Detailed Job Description
Experience with Genesys 8.x platform
Understanding of Genesys Management and Framework layer components
Understanding of Genesys high availability architecture, end to end flow of interactions etc.
Ability to analyze logs and troubleshoot issues
Ability to understand business requirements and propose efficient technical solutions 
Willingness to learn fast and meet challenges
Excellent communication skills

Minimum years of experience: 5+
Certifications Needed :No

Top 3 responsibilities you would expect the Subcon to shoulder and execute 
Genesys eServices with iWD Intelligent Workload distributor experience
Genesys Certification
Willingness to learn fast and meet challenges

To further discuss this opportunity, please call me at 703-889-6853/ankitm@lancesoft.com . Send us a copy of your latest Word formatted resume with current contact information and the preferred means of communicating with you.