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Technology Analyst | Cloud Platform | Infrastructure Virtualization
Ref No.: 18-24494
Location: Secaucus, New Jersey
Job title : (28439-1) IT - Technology Analyst | Cloud Platform | Infrastructure Virtualization
Location : Austin, TX
Contract: 6+ Months

Understand requirements, create program specifications and unit test plans; develop codes; implement testing, transition and support activities; interface with internal team and key stakeholders; participate in knowledge management activities to ensure high quality deliverables WITHIN the guidelines, policies and norms of Infosys. 

Required
• 9+ year of experience in app support with credit card processing background 
• Leading and driving P1/P2 production issues to resolution.
• Working knowledge on HW procurement
• Strong Understanding of ITIL service management 
• Must be detail oriented, committed to deadlines and have solid verbal and written communication skills.
• Work with vendors to ensure maintenance coverage for all relevant IT infrastructure.
• Participate in 24x7 Command centre

Preferred
• Strong documentation & reporting skills
• ITIL certified
• Excellent Communication