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Collector Biller
Ref No.: 18-24389
Location: Memphis, Tennessee
provides Customer Service through use of the telephone and collection software to increase collection for MFSI.
Under the direct supervision of the collection supervision responsible for 1 shift 8 hours/day,5 week.
incumbents are subject to overtime and callback as required by MASSIF.

Principal Account abilities/Responsibilities:
1. Reviews, analyses, follows-up and make decisions on patient accounts though use of telecommunications, collection software and standard office procedures to increase collection and to provide customer satisfaction i.e patients, corporations, and insurance companies.
2. interacts with customer accounts and provides appropriate follow-up communication to patients and compliance with insurance procedures to insure current account activity and prevent possible legal action.
3. Files insurance and follow-ups with payors to effect collection of all insurance monies due on behalf of patient.
4. performs related accountability/responsibilities as required or directed.