Enterprise Tech Writer/Trainer
Title: Enterprise Tech Writer/Trainer (569675)
Location: Raleigh, NC Duration: 11+ Months Job Description: Client is seeking an Expert-level Tech Writer/Trainer to develop documentation, training material and conduct end-user training.Information Technology Division (ITD) currently maintains several FoxPro-based applications for the Division of Health Services Regulation. Those applications, along with multipleanual processes, are being replaced by a new web-based, secure, multi-user application under the Enterprise Project. This development effort is being performed in multiple phases and is expected to last multiple years. This position is required to work in a rapid-paced agile development team environment. Description (including, but not limited to): 1. Translating technical information into clear, concise documents to be used by technical and non-technical personnel 2. Developing and/or maintaining the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals and training guides; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; backup, recovery and restart procedures; proposals, presentations,status reports, standard operating procedures (SOP), policies and procedures 3. Conducting End-user Training on IT applications Sills Required:
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