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Business Analyst- Expert
Ref No.: 18-20001
Location: Raleigh, North Carolina
Job Title: Business Analyst
Duration: 06 Months
Location: Raleigh, NC

Job Description:
The Business Analyst will act as a consultant to:
• Elicit, document, and prioritize business needs
• Lead requirements-gathering sessions to define business and process requirements
• Assess the current state of a business process and identify attributes to improve about them
• Gain consensus with stakeholder’s new process designs
• Gather, scope, and document requirements
• Identify and document use cases or usage scenarios
• Identify business line dependencies and conduct impact analysis
• Advise IT and business stakeholders on pros and cons for different solutions
• Perform other duties as assigned to complete project tasks and requirements

• Gathering, refining and documenting detailed business requirements
• Documenting ‘as is’ and ‘to be’ business process flows
• Use Case documentation
• User Story documentation
• Business Rules and Functional Requirement documentation
• Defining Acceptance Criteria for each requirement
• Ability to review Functional Design to ensure it meets requirements
• Leading and mentoring less experienced business analysts

• Excellent verbal and written communication skills. Candidate should be able to communicate well with project managers, subject matter experts and stakeholders. (mandatory)
• Minimum 6 years’ experience gathering and documenting business requirements (mandatory)
• Minimum 5 years’ experience creating process flow diagrams (mandatory)
• Minimum 4 years’ experience in writing detailed Business Requirements and Functional Design documentation (mandatory)
• Minimum 4 years’ experience working directly with senior stakeholders to determine improved business solutions (mandatory)
• Minimum 3 years’ experience working with cross functional teams (mandatory)
• Solid knowledge of business process diagramming using Visio, and creation of User Stories (mandatory)
• Ability to work independently as well as collaboratively (mandatory)
• Strong analytical skills (mandatory)
• Experience serving as the Lead Business Analyst on combined team of analysts and developers (desired)
• Strong understanding of the CRM Platform and its functional modules (desired)
• Delivering and leading end user training sessions (desired)
• Knowledge of Agile methodologies (SCRUM) (desired)

• BSc in Business, Engineering, Computer Science or related field, or commensurate experience