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Product Specialist
Ref No.: 18-19940
Location: Cincinnati, Ohio
Job Title:          Product Specialist
Location:          Cincinnati, OH, 41073
Duration:          3+ Months Contract (Temp to Hire Opportunity)

Job Duties & Responsibilities:
  • Becoming a know-it-all of the ins and outs of our suite of applications.
  • Responding to customer inquiries via e-mail and phone.
  • Troubleshooting issues with software and hardware.
  • Testing and championing new developments, products, features, initiatives, etc.
  • Creating support material such as instructional documents and training videos.
  • Other duties as assigned.
Requirements:
  • Passion for creating positive customer experiences.
  • Strong written and spoken communication.
  • Creative problem solving skills.
  • Familiarity with the latest common technology applications and equipment.
  • Ability to wear many “hats” while managing multiple tasks with varying priorities.
  • Bachelor’s degree in Business, Marketing, Communications or a related field.