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Depot and Field Service Technician
Ref No.: 18-19935
Location: Tewksbury, Massachusetts
Purpose of this job:The purpose of this job is to diagnose, perform repairs, assemble and perform calibrations (if needed), on Client handheld products.Major responsibilities and goals of this job:1. Correctly diagnose and repair, customer and in-process units back to working condition.2. Keep accurate and ISO auditable records of product repairs, test results and other data as required.3. Enter data in required databases including Salesforce and Microsoft Access.4. Participate in continuous improvement efforts as related to repairs and 5S standards.5. Ensure compliance with ISO 9001: standard by following work instructions and proceduresEducation:Minimum education level: Technical School or equivalent work experienceMajor subject/concentration/area of study: Electronics/Analog-Digital Circuits, chemistry a plusRelated experience required to do this job:Minimum 3 years of experience in manufacturing and testing of high technology products. Must have experience with the operation of test systems (hardware and software). Must have component soldering experience along with experience working in an ESD environment. Familiar with using small had tools.Skills required to do this job:The candidate must posses an understanding of manufacturing assembly and test concepts. He/she should have the ability to follow work instructions and procedures and to use test equipment as required. The successful candidate will have good communications, organizational skills and must be a team player. Strong English skills are mandatory. Excellent computer skills required.