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Technology Analyst | Data Management - DB | Oracle
Ref No.: 18-19700
Location: Nashville, Tennessee
Job title: Application support analyst – L2
Work Location: Nashville, TN

Role: SME (Market Risk Analyst)


Skills required for the role: Oracle 11G, Informatica 9.1, Toad, PL/SQL Developer, Unix,
Perl, Shell scripting, Autosys, SQL Server Analysis Services, Cube

Responsibilities:

• End to End responsible for the application support and delivery process
• Playing a consultant role by assessing and gathering the requirements from the business and thereafter coordinating the implementation of changes with IT.
• Providing 2nd Level of Support Reconciliation applications.
• Working on the issues escalated by 1st Line of support for resolution or workaround.
• Analyzing the issues and either resolving the same or devising a workaround to maintain business continuity and ensuring minimum business downtime.
• Handling issues and requests from Business Users and other application support teams
• Coordinating between business and development/other support teams in cases of critical business problems.
• Raising issues to development team with details for a permanent fix.
• Working with development team for testing enhancements, fixes in Test environment and releasing them in production environment after satisfying results and signoff from business and all relevant support teams.
• Working with Release and change management and see that the required documents are in place for every release. Scheduling calls and coordinating with Development team for releasing the code.
• Involving in the testing and production releases, deploying the builds and patches for every release
• Daily system and application health checks are performed to ensure the smooth running of the application
• Automation of certain business reports and hence reduction of routine manual works. Raising issues to development team for permanent fixes

Interested candidates can reach me on my direct number 7038896539 or mail me @ Deepaks@lancesoft.com