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Business Analyst
Ref No.: 18-19542
Location: Minneapolis, Minnesota
Title: Business Analyst
Duration: 03 Months with possible extension
Location: Minneapolis, MN

Notes/Comments:
  • Experience in a BA role, particularly in data analysis and report creation in ServiceNow using CMDB and Location tables
  • Experience at Ameriprise Financial preferred

Details: Our client, a national financial leader, is looking for a Business Analyst. In this role, you will perform analysis of ServiceNow location data to understand and ensure compliance with CMDB and IT Asset Management (ITAM) processes.

MUST HAVE SKILLS/EXPERIENCE:
  • Experience in a BA role, particularly in data analysis and report creation in ServiceNow using CMDB and Location tables
  • Strong experience working across teams to ensure compliance with CMDB / IT Asset management processes and standards
  • Experience creating dynamic presentations and high-quality reporting for all levels of management throughout project lifecycle
  • MS Office suite proficiency with strong Excel and PowerPoint skills

SKILLS/EXPERIENCE:
  • Experience with data preparation tool like KNIME Analytics Platform
  • Experience establishing and maintaining professional relationships with Project Personnel and Stakeholders
  • Strong collaboration skills with the ability to interact with all levels of the organization
  • Coaching and mentoring skills

RESPONSIBILITIES
  • Perform analysis of ServiceNow Location data to understand and ensure compliance with CMDB and IT Asset Management (ITAM) processes.
  • Lead process, data clean-up and quality compliance activities, such as discussions of data quality investigation findings proposed actions with data owners.
  • Analyze POA (Point of Arrival) requirements and formulate recommendations for POA solution.
  • Coordinate, track and report progress of the data clean-up activities.
  • Develop metrics and reports that can be used to measure data quality, data completeness and process compliance.
  • Create or assist in the writing of user documentation, instructions, and procedures.

Regards,

Gaurav Vatsa
13454 Sunrise Valley Drive, Suite 120, Herndon, VA 20171
Direct: 703-889-6667 | Fax: 703-889-6500
GauravV@LanceSoft.com | www.LanceSoft.com
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