Previous Job
Previous
Technical Support Technician with Driving
Ref No.: 18-19357
Location: Charlotte, North Carolina
Title:                    Technical Support Technician with Driving
Duration:             6+ Months
Work Location:  Charlotte, NC 28206
Shift Timing:        8:00AM - 5:00PM (Monday to Friday)
 
Description:  
  • Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support Core Technology solutions, Client’s Small Package, Freight and SCS locations to supporting technology infrastructure.
  • Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
  • Associates Degree in Computer Science required Bachelors preferred and A+ certification required.
  • Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
  • Strong communication (both verbal and written), problem solving, and decision making skills.
  • Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks
 
Additional Job Details:
  • A+ certification and BS Degree preferred.
For More Details, Please Contact:
Gyanendra Shrivas
gyanendras@lancesoft.com
703-889-6610