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Medical Claims Collector
Ref No.: 18-19029
Location: Orlando, Florida
Job Summary:
Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving non-payment and reducing accounts receivable delinquency.

Essential Functions:
- Reviews open accounts for collection efforts.
- Accountable for reducing delinquency for assigned accounts.
- Accountable for meeting or exceeding metrics for accounts contacted and balances reviewed.
- Responsible for outbound collection calls and/or emails in a professional manner while keeping and improving customer relations.
- Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
- Collects customer payments in accordance with payment due dates.
- Identifies issues attributing to account delinquency and discusses them with appropriate team members and/or management.
- Reviews and monitors assigned accounts and all applicable collection reports. Provides activity reports to appropriate stakeholders as needed.
- Provides timely follow-up on payment arrangements. Accountable for collecting payments in accordance with payment due dates.
- Mails correspondence to customers to encourage payment of delinquent accounts.
- Faxes documents to accounts and effectively follows up to accelerate the collection process.
- Other duties as assigned by management. Duties may vary depending on SBU supported.

  • Requirements/Certifications:
- HS Diploma/GED
- 2+ years in Medical Claims & Collections
- Temp to perm depending upon experience & attendance