Previous Job
Previous
Help Desk Support I
Ref No.: 18-18991
Location: Denver, Colorado

Job Details:
Title: Help Desk Support I

Location: Denver , Colorado

Duration: 7 Months

Job Description:

  • Provides support to end users on a variety of issues.
  • Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks and monitors the problem to ensure a timely resolution.
  • May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Primary job functions do not typically require exercising independent judgment.
Manasa Jampala
Accounts Coordinator – US Staffing
Contingent Workforce | Back Office Services | Enterprise Solutions
13454 Sunrise Valley Drive, Suite 120, Herndon, VA 20171
Direct: 201-215-0057 | Fax: 703-935-0339 | ManasaJ@LanceSoft.com  | www.LanceSoft.com