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Sr. Business Systems Analyst
Ref No.: 18-18333
Location: Boston, Massachusetts
The Business Analyst's role is to elicit, analyze, specify and validate the business requirements of project stakeholders. Elicit requirements through facilitated requirements gathering sessions. Analyze requirements and create documentation and specifications. Validate that the requirements meet the needs of the business. Perform system testing to validate the high level functionality of solutions. Build subject matter expertise in customer's field and develop productive relationships with customers. The position requires flexibility, responsiveness, creativity and innovative thinking. Previous experience working with State Government Agencies is preferable. This position is associated with the Highway and Shared Services applications.

  • Elicit requirements using interviews, requirements workshops, use cases, scenarios etc.
  • Document the detailed business requirements in a traceable, testable and verifiable format
  • Provide recommendations and specifications to refine the business processes as needed to achieve a positive impact to the solution
  • Produce work products as appropriate including Business Requirements Documentation, Functional Specifications, User Stories, Acceptance Criteria, Workflows, Use Cases, Business Rules, Business Process Flow, Data Flow, System Test Plans, System Test Cases
  • Define Report specifications
  • Support test strategy definition, test requirements definition, development of test scenarios, and execution of test phases including QA and UAT Test Scripts
  • Contribute to the Training Documentation
  • Effectively communicate project status, issues, schedule and accomplishments to various management and stakeholder groups, as needed
  • Contribute to continuous improvement initiatives across the enterprise
  • Leverage subject matter expertise to advise customers on business priorities, options, risks, and costs, and ensure solutions meet the needs of the business
  • Ensure that the solution adheres to compliance and standard operating procedures

  • Pro-active and self-organized
  • Proficient at problem identification and resolution
  • Ability to effectively communicate, formally and informally, both oral and written, with various project stakeholders including, IT leadership, business customers, team members, and other IT colleagues
  • Experience in producing various work artifacts throughout the project life cycle
  • Knowledge and application of industry standard project management principles delivered using various systems development life cycles, including Agile
  • Knowledge of Request for Proposal (RFP), Request for Quote (RFQ) and procurement process
  • Self-driven and motivated to learn
  • Strong intellectual curiosity and capacity for professional growth
  • Ability to define, manage, and exceed business customer expectations
  • Ease with organizing and facilitating meetings
  • Strong negotiation skills

  • BA/BS degree in Business, Computer Science or related field
  • Minimum 8 years of direct work experience as a business analyst with BA certification desirable
  • Subject matter or domain experience working in related industries
  • Demonstrated track record of success at IT projects that meet business requirements and customer expectations
  • Experience with prototyping and Business Process Modeling tools a plus
  • Experience or familiarity with Agile/Scrum Methodology