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TSG Support Technician with Driving
Ref No.: 18-18176
Location: Dallas, Texas
Title:                        TSG Support Technician with Driving
Work Location:      Dallas, TX 75229
Duration:                12 Months Contract
Shift:                       08:00 AM to 05:00 PM (Mon to Fri)

Job Description:
  • Provides support activities in an assigned area.
  • Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support Core Technology solutions, Small Package, Freight and SCS locations to supporting technology infrastructure.
  • Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
  • Associates Degree in Computer Science required Bachelors preferred and A+ certification required. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.Strong communication (both verbal and written), problem solving, and decision making skills.
  • Ability to work with minimal supervision.
  • Highly organized and detail oriented; ability to prioritize daily tasks
Additional Job Details:
  • A+ required.

For more detail, please contact:
Prerna Shah