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Emergency Management Coordinator
Ref No.: 18-18129
Location: White Plains, New York
Project Overview:
  • This role will support the organization's Emergency Management department.
  • This individual will be responsible for supporting the development of strategic plans and program documents such as plans, policies and procedures in support of company's Emergency Management Plan (EMP) ensuring company's readiness to respond to and recover from incidents impacting the organization and/or NYS.
  • The coordinator will also identify opportunities for improvements in plans, budget analysis and reporting, performance analysis, compliance, emergency response process, business continuity process and will work with all levels of management to identify, evaluate, refine and implement planning initiatives, policies, procedures and best practices.   
Functions and Responsibilities:
  • Assist the Emergency Management department with the development, revision and implementation of company's Emergency Management Plan (EMP) incorporating industry best practices and suggestions from internal and external program stakeholders.
  • Support the Emergency Management department as a technical interface between the Regional entities throughout NYS, acting as a technical liaison, especially during times of crisis.
  • Interface directly with the Operations Department's during program development, program maintenance, and emergency situations.
  • Develop and maintain detailed regional appendix of EMP.
  • Compile and ensure specific demographic information regarding company's facilities (including: maps, locations, demographics, hazardous materials, scope and size, etc.) is accurate and current should it be required when responding to a major emergency.
  • Assist with the development and delivery of training and mock scenarios to ensure plans, responses and chain of command is clear to all affected personnel.
  • Assist in the development, testing, evaluation and assessment of communication needs for each region including assessment of satellite phone capability and reviewing with the IT department the introduction of new technologies designed to enhance communication networks when responding to emergencies.
  • Create, develop and enhance regional operation centers (OCs) in all company's major regions state-wide including:  formulate a design plan and schedule of implementation for these OC's.
  • Develop programs and explore potential grant opportunities for organization that would enhance our ability to effectively respond to all emergencies through external first responder network consisting of NYS Office of Emergency Management, Office of Homeland Security and regional first responders.
  • Assist in the development, implementation and reviewing of emergency management goals and strategic plan for WPO office including tracking objectives, analytical support for special projects and budget analysis and reporting.
  • Participate in task forces and special teams to develop and coordinate relationships that will identify opportunities to improve communication efforts and emergency response with outside agencies.
  • Demonstrated knowledge and expertise in all facets of Emergency Management (Prevention, Preparedness, Response, Recovery and Mitigation).
  • Knowledgeable in Microsoft Office software programs.
  • Ability to develop, update and maintain emergency operation policies, plans and procedures that follow the National Incident Command structure.
  • Ability to organize and prioritize jobs assignments to effectively coordinate and manage multiple projects at one time.
  • Ability to resolve conflicts and manage sensitive emergency situations appropriately. Is recognized as an expert in own area of the organization.
  • Interprets internal and external business issues and recommends best practices or solutions.
  • Solves complex problems, takes a broad perspective to identify solutions.
  • Approximately 35% travel primarily within NY State.
Direction Received:
  • This position will report to the Director, Emergency Management.
  • Works closely with the Emergency Management Program Managers to implement the Emergency Management vision and direction for the agency.
  • Work cooperatively with program stakeholders with the ability to consider their guidance and advice.
Technical & Theoretical Knowledge:
  • Strong technical knowledge of the National Incident Management System (NIMS), Incident Command System (ICS), Homeland Security Exercise and Evaluation Program (HSEEP) and Business Continuity.
Organizational & Industry Perspective Knowledge Breadth:
  • Demonstrated experience in a coordination role and/or as a key contributor to the successful completion of major technical projects.
  • Ability to adjust to changing priorities both independently and in team setting using coordination techniques, interpersonal skills, and engagement in continuous learning.
  • Excellent stakeholder engagement skills are required.
Communication (written & oral)
  • Excellent communication skills – written and verbal.
  • Ability to develop and maintain strong professional relationships with the Agency, County, Industry EM professionals.
  • Excellent planning, organization and presentation skills needed to communicate to all audience levels.
Education and Certifications:
  • Bachelor's degree in Emergency Management, Planning, or Project Management. A technical degree and background is preferred.
  • A minimum of 5 years Emergency Management experience; Federal, State, or County employment preferred.
  • Valid NY State driver's license.
  • Certification in ICS 100.b, 200, 300, 400, 700.a, 800.b