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PSR TTH - ThedaCare Corporate Office
Ref No.: 18-17241
Location: Appleton, Wisconsin
Title/Position of Agency Need: Non Clinical - Other
Total # of openings 5 currently, 8 in process
Type of Agency Need: Temp-to-Hire
Contract Length: 16 weeks
Start date (Must be system orientation date): ASAP
Guaranteed Hours Per Week: .8 FTE we have anywhere from 24 - 40 hours/week
Primary Location: TCP - Physician Services Corporate Location - City Center East, Appleton
Shift Length 8 HR shifts
Shift Detail Days some pms shifts possible
Shift start and end time(s) 7a - 6p variable shift start times
Float Requirements (campuses and/or units): None
On Call/Call Back Requirements: None
Response time
Weekend Rotation Requirements: Every 8th
Holiday Rotation Requirements: None currently
ALL Required Licenses and Certifications: None
Required Education: High School Diploma
Minimum Experience (yrs in specialty): 1 - 2 years customer service
EPIC Charting Experience: Preferred
Desired Specific Skillset for an ideal candidate: customer service, contact center prefered medical knowledge
Unit Overview: fast paced contact center, answers calls for multiple clinics in an elevated customer service role
Current Patient Ratio:
Primary Case/Procedure Types:
Scrub Colors required: business casual dress code