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Systems Administrator
Ref No.: 18-17031
Location: Boston, Massachusetts
Job Description:
Systems Administrator

Boston, MA
6 Months Contract

Job description:
Required
Previous MACD knowledge experience with the following with a Minimum of 2 to 5+ years' of hands on experience developing, implementing and configuration of:
AVAYA including Telecommunication/Client Legacy phone systems:
Avaya G3, CM 5.2 & 6.3
Avaya Aura messaging
Modular Messaging
MERLIN LEGEND® Communications System
Partner Client

Nortel Legacy phone systems:
Nortel Option 61C & 11C
Meridian Mail
Norstar line (including Norstar voicemail)

Ticketing systems (Internal and Vendor systems:
Open
Close
Follow up
Escalate
Assign
Verify work/repair is complete

Experience
Responsible for onsite maintenance support of the above
Perform wire management of cross connects in MDF's and IDF's
Program telephone and mailboxes
Troubleshoot and repair wire connectivity
Conduct physical moves of voice system equipment
Provide onsite support to ensure efficient and uninterrupted voice services
Must be available for flexible working schedule to accomplish off-hours work as necessary
Maintain a schedule of project and assigned task including respective task and reports
Provide input for root-cause analysis of service outages
2 years' experience in the TDM (T1 & PRI) technologies
Excellent communication and customer skills
Demonstrated MACD and troubleshooting skills on voice systems
Avaya /Nortel MACD Technician (Continued)

Good organizational and time management skills
Demonstrated ability to perform main and intermediate distribution frame changes and wire management
Knowledge of Copper and Fiber Cable Standards
Must be an organized individual.

Physical Requirements & Disclaimer:
Sedentary work: Exerting up to 40 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally and all other sedentary criteria are met.

Must have experience in structured cabling, new installation coordination, small projects, Avaya systems (key system to CM), Nortel systems (Norstar to M1) MACD, and trouble shooting. Technician would be 100% customer facing at one of our highly secured sites.


Thanks & Regards,

Manasa Jampala
Senior Executive – US Staffing

Contingent Workforce | Back Office Services | Enterprise Solutions
13454 Sunrise Valley Drive, Suite 120, Herndon, VA 20171
Direct: 201-215-0057 | Fax: 703-935-0339 |
ManasaJ@LanceSoft.com | www.LanceSoft.com