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Desktop Support
Ref No.: 18-16108
Location: Des Moines, Iowa
Title:  Desktop Support (568157)
Duration: 12+ Months Contract
Location: Des Moines, IA


Job Description:
The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop.
He Will perform all roles of a Help Desk and Desktop Support team member. The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop. Will perform all roles of a level 3 Help Desk support technician and must have experience supporting complex systems and/or custom hardware/software and Work trouble tickets from ticketing system
Required Skills:
  • Experience desktop/laptop support - both desk side and remotely
  • Windows 7/10 Installation, patching and troubleshooting
  • Ability to troubleshoot issues with Microsoft Office
  • Demonstrate experience providing support with remote tools
  • Troubleshoot desktop and network printer issues
  • Experience with Google Office Suite Products