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HR Specialist Associate
Ref No.: 18-15417
Location: San Diego, California
Support the AR18 (Annual Review 2018) process changes related to Project River/ Workday Provide first level support to inquiries that are submitted to the HR Annual Review Support Help Desk via the use of pre-established job aides, SharePoint folder and FAQs Triage and assign tickets to SMEs for more complex questions
Minimum Qualifications:
1-2 years of providing customer service experience. Experience with sharepoint, word and excel
Preferred Qualifications:
2-4 years of providing customer service experience
Associate's degree required or equivalent work experience.