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Quotation/Order Specialist II
Ref No.: 18-15042
Location: Houston, Texas
Description:



**New candidates only. please dont submit your candidates from GEJP00019292 or GEJP00019293

Address: Westway Plaza, 11330 Clay Road, Houston

Customer Care Agent to support the customer care team.

Looking for candidates with more customer service experience in quotations, orders and order management as opposed to logistics and warehousing.

Must have strong SAP and Excel experience
Must have Associate's degree or higher

Summary of duties:

• Process quotes for RFQs
• Review and process Purchase Order
• Manage order handling, expediting, customer communications;
• Manage backlog and ensure purchasing has parts on order
• Generate open orders status report for customer orders fulfillment
• Expediting and escalation
• Strong in SAP for generating quotes and booking orders

Requirements:
3-5 years related experience
Strong SAP experience required
Excel – able to use pivot tables and write macros
Associate's degree
Ability to communicate using English Strong focus on customer care and satisfaction
Demonstrated ability to work under pressure and to meet deadlines and commitments