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Triage EAP Consultant
Ref No.: 18-13536
Location: Maryland Heights, Missouri

Essential Functions:
- Provides employee consultation related to specific personal problems and concerns. Provides crisis assessment and intervention as needed. Completes clinical and administrative documentation and required forms in a clear and concise manner. Manages caseload and other tasks to meet both qualitative and quantitative performance expectations.

- Provides behavioral health assessments, accurate clinical diagnoses, and referral to appropriate level of care.
Provides expert consultation to employees and/or supervisors on a variety of workplace and work based issues.
Provides information and referral to community resources as appropriate.
Provides clinical consultation/staffing in absence of EAP Manager

- Participates in activities as requested that help improve SBU and/or client performance, excellence and culture.
Support team members and participate in team activities to help build a high-performance team.
Demonstrate flexibility in areas such as job duties and schedule to aid in better serving its members and help Magellan achieve its business and operational goals.
Assist in efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies.