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Records Assistant
Ref No.: 18-11979
Location: Tallahassee, Florida
If you are interested on below job, call me (Ravishri) on 703-889-6586 or email at Ravishri.S@lancesoft.com. Thanks!

Job Title:        _Records Assistant

Location:        Tallahassee, FL 32303
Duration:        0-6 Months Contract
Hours:            8:00 AM to 5:00 PM (Mon – Fri)


Position Summary: The Records Coordinator and Records Assistant positions continue to assist with approximately 3,000 individual requests for records from policyholders, internal clients (claims and underwriting), and agents. Additionally, Records Assistants help maintain the Tallahassee Records storage warehouse and archive; notarize and authenticate records for litigation; and assist with other large records/discovery projects.

The records department receives a significant number of requests for documents and timely handling is necessary because many of the requests come with urgent turnaround times, especially for documents needed in litigation (e.g. subpoena responses). There has been a moderate increase in requests as a result of Hurricane Irma and at least one contingent worker is necessary to maintain current timelines.

The purpose of this position is to assist in the maintenance, preservation and retention of records, to maintain retention schedules, databases, and perform all other functions necessary to the Records Management Unit.

Essential Functions:
  • Models ethical behavior and executes job responsibilities in accordance with Citizens core values and ethics policies
  • Assists Records Custodian, Records Supervisor with the organization, preservation and retention of records
  • Produces responses to certified policy requests, public records requests, and subpoena responses
  • Verifies certified document responses for accuracy
  • Verifies public records requests and subpoena responses for accuracy
  • Creates and maintains accurate computer and hard-copy files
  • Reviews and assists in preparation of special projects and reports

Required Knowledge, Skills, & Abilities:
  • Intermediate proficiency in Microsoft Office Word, Excel, PowerPoint, Outlook, Visio, and internet navigation
  • Attention to detail
  • Ability to work independently, prioritize workload, plan organize and coordinate work assignments
  • Experience with Imaging software or imaging applications
  • Ability to navigate Citizens-associated systems or comparable systems
  • Excellent interpersonal and communications skills

Required Education:
  • High School degree or GED
  • Six months to one year of administrative or clerical office experience

Preferred Education:
  • Associate's Degree
  • Two or more years of experience related to records management including electronic files management
  • Knowledge of Florida Public Records laws