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Technical Service Representative 1
Ref No.: 18-09416
Location: Boyne City, Michigan
Description:

JOB FUNCTION – REQUIREMENTS

FUNDAMENTAL PURPOSE - Ensure Automotive Coatings customer satisfaction by providing technical service in customer plant on a wide range of products and application techniques.

PRINCIPAL ACCOUNTABILITIES –

1. Establish strong customer relationships with customer paint shop employees and managers.
2. Provide timely resolution to customer's concerns, and quick troubleshooting of coatings problems.
3. Data collection with hand held instruments
4. Review vehicle quality, aid customer in resolving issues
5. Review process conformance
6. Inventory tracking and forecasting when required to provide the customer with an adequate supply of paint
7. Communication of issues – both internally to client and to customer

Education Requirement
High School Diploma

Experience Preference
0-1 years of experience in a painting related field (IE: auto body shop)