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Desktop Support
Ref No.: 18-08019
Location: 2075 E Flamingo Rd, Nevada
Prepares and schedules computer setup, repair, configuration changes, or replacement.
Provides telephone, e-mail, remote access, or in-person solutions to day-to-day computer issues.
Support IS team in meeting key performance indicators and metrics
Assist with the maintenance of records for hardware and software use along with license usage.
Displays continuous improvement of current processes and procedures.
Develops strategies and processes to ensure on-time delivery of equipment, cost reduction opportunities and performance improvements.
Demonstrates good working knowledge of desktop and laptop hardware, and common business software such as MS Office.
Maintain up-to-date knowledge of current operating systems
Behavior Characteristics: