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Change Management Lead Business Analyst
Ref No.: 18-05218
Location: Boston, Massachusetts
Title: Change Management Lead Business Analyst
Location: Boston, MA, 02210
  • The Lead Business Analyst will initiate, organize, drive, and complete small projects or segments of large projects that address business goals and needs.
  • S/he may participate in any or all phases of the project life cycle and is responsible for execution of project tasks in accordance with standards and best practices.
  • The Lead Business Analyst gathers requirements, analyzes data, researches issues, and devises solutions for the project.
  • In addition, s/he may lead user acceptance testing, training, and implementation of new and existing applications as defined in a project or product roll-out plan.
  • The Lead Business Analyst is results-oriented and understands the impact of the project on the organization as a whole.
  • In addition, s/he may provide guidance for one or several Business Analysts through coaching, resolving interpersonal conflict, coordinating activity, and assigning work.
Project Management & Execution: 
  • Assist Project Manager and Project Sponsor in defining project scope.
  • Identify business goals and problems in individual business units and across the organization.
  • Perform assessment of feasible solutions and the range of problems they may solve.
  • Lead project segment or work stream.
  • Prepare a plan for the work stream plan, including the creation of a work breakdown structure, task assignments, timelines, phases, dependencies, and critical paths.
  • Work with Project Managers to prioritize deliverables and manage resources
  • Ensure thorough testing of all system changes, including user acceptance testing, regression testing, client testing and parallel/pilot testing as require.
  • Ensure that Business Analysts adhere to strong project execution methodology standards and best practices throughout the project lifecycle.
Data Collection & Documentation:
  • Document and/or review business requirements gathered from business users, sponsors and clients, and obtain user signoff on the requirements
  • Identify and interview key individuals to gather needed details and direction to define business requirements.
  • Track and organize open items; understand the time sensitivities of open issues and drive to resolution
  • Communicate defects to Systems developers. Track delivery dates for defect fixes and maintain status reporting. Escalate appropriately.
  • Oversee and/or participate in documentation of new or revised procedures or workflows.
  • Document Change Requests provide effort estimates and document business requirements for approved Change Requests
  • Conduct business analysis to determine how changing business needs will affect the system or product; clearly articulate the business need and potential solutions with support of insightful analysis and documented evidence
  • Demonstrates strong subject matter expertise in the assigned product or discipline, including technical knowledge of associated systems
  • Design creative solutions that meet the goals and objectives of the project and align with product/discipline strategy.
  • Lead design sessions, driving to creative, well thought out, viable solutions
  • Identify gaps between business requirements and existing or proposed design solutions.
  • Recognize patterns in complex information across multiple projects and identify key issues.
  • Work with business areas to identify productivity improvements in workflows and procedures.
  • Work with business areas to identify areas of risk for errors and omissions.
  • Plan meetings, prepare materials, and lead or participate in meetings with business users and sponsors, systems groups, vendors and clients
  • Prepare project status reporting and other project communications for internal and external stakeholders as needed
  • Lead work streams or project segments
  • Lead or participate in client workshops and meetings to identify key issues, requirements, and gaps.
  • Conduct/lead user/client training when necessary.
  • Assist in the creation of product announcements and modification of client demonstration materials as needed.
  • Provide guidance for Business Analysts through coaching, resolving interpersonal conflict, coordinating activity, and assigning work.
  • Based on lessons learned, offers updates to improve best practices, project documentation and standards as applicable.
  • BA/BS degree and/or equivalent work experience. 5+ years of industry or project experience
  • Flexible and able to handle multiple priorities.
  • Takes ownership and follow through on tasks; results oriented
  • Creative thinking, intellectual curiosity.
  • Analytical and problem-solving skills.
  • Problem-solving and sound judgment.
  • Strong organizational and time management skills.
  • Strong attention to detail.
  • Excellent verbal and written communication skills with all audiences
  • Negotiation and mediation skills
  • Experience using established project management principles and methodologies.
  • Proficiency in MS Office product suite
 For more information, Please reach out:
Dinesh Namdev
Email: DineshN@Lanceosoft.Com
Direct: (703) 889-6878