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IT Program Manager
Ref No.: 18-04285
Location: White Plains, New York
Planning and Budget:
  • Participate in compiling of the IT application budgets during budget season
  • Provide monitoring, tracking and summaries of the financial performance against both operating budgets and capital expenditure for IT projects
  • Responsible for overseeing the invoice management for IT projects.Project Governance:
  • Responsible for maintaining the IT methodology and managing IT's compliance to industry regulations.
  • Maintain compliance to the policies and standards for the organization.
  • As a member of the Strategic Technology Enterprise Projects Committee (STEP) is expected to provide insight and thought leadership on IT Strategies.
  • Along with the CIO managing and reporting on exceptions via System Review Board (SRB).
  • Assume responsibility for governance of application portfolio and participate in the development of IT strategic planning sessions.
  • Provide leadership to the project managers within IT, developing a training curriculum and budget for formalizing project manager training. Provide oversight and direction for all PMO projects and initiatives Team Management:
  • Provide technical and administrative guidance to a team of technology professionals engaged in project management, budget management, financial administration / invoice processing, status reporting, and portfolio management.
  • Maintain customer relationships; provide business process expertise and guidance on solutions to business problems and challenges.
  • Develop and oversee the training, development and adoption of a project management discipline within IT.
  • Oversee the IT portfolio, monitoring projects and progress.
  • Manage, attract and retain talent within the team, providing day to day direction, feedback, developmental guidance, performance appraisals, recommendations on goals and reward recommendations.
  • Other responsibilities, e.g. manage contractors
Required Skills
Basic Knowledge and Skills:
  • Required Knowledge
    • NYPA business including operation, customer, back office, and NYISO business processes
    • NYPA applications including SAP/ERP, Maximo, NYISO applications, Sharepoint, and others
    • NYPA application platform including database, application servers, middleware, and security policies/protocols
    • NYPA LAN, SAN, hardware, VMWare, network, telecommunications and other infrastructure/Data Center environments.
  • Application development skills and experience:
    • Design specification, programming, testing specification
    • Technical skills in all phases of systems analysis techniques.
    • Broad understanding of IT industry trends and tools as they apply to providing solutions to stated business issues and opportunities.
    • Experience with Disaster Recovery Requirements and Procedures.
  • Management skills and experience:
    • Planning with priorities and flexible capability based on the business focus shifting
    • Build a high performing team in rapid business and technology changing environment
    • Collaboration with other teams company wide
    • Project Management skills and experience:
    • PMI project management methodology
    • Providing oversight of project manager performance and project success
    • Experience managing large complex problems
    • Organizing success project teams including sponsors, stakeholders and project participants
    • Effective project communication of project information and status
  • Electric Utility Industry Perspective Knowledge
Required Experience
  • Bachelor's Degree in Business or Computer Sciences or related education is required.
  • Master's Degree in Business (e.g. MBA) or Computer Sciences is preferred.
  • 10+ years in IT Management / Business Process Development
  • Minimum 12 years quality experience (or a minimum of 15 years of directly related experience for non-degree holders including at least 12 years in application support and development) which including the following capacity:
    • Business analysis
    • Functional analysis
    • Application development including design, build, test, and deployment
    • Applications support including maintenance and upgrade
    • Project Management Body of Knowledge (PMBOK)
    • Certifications / Other: PMP, MS Office, PPM Tool Usage