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IT Operator
Ref No.: 18-01822
Location: Monterey Park, California
Monitor Batch Processing workloads through automated job scheduling tools (i.e. CA-7, CA-AutoSys) along with monitoring and logging file transmissions and service level agreement reporting. Good communication skills and problem determination skills on a production shift (2nd Shift). Able to follow operational procedures and guidelines along with making suggestions for enhancements.
Monitor all batch processing through operational tools. React to problem situations with peers and support contacts to resolution. Written and verbal communications of SLA's (Service Level Agreements) either met or missed on a daily basis.