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Emergency Management Program Manager
Ref No.: 18-00503
Location: White Plains, New York
 Project Overview:
  • This role will support the development, implementation and maintenance of plans, policies and
  • procedures in support of client's Emergency Management Program (EMP).
  • This individual will act as a group facilitator for meetings, drills and exercises, as required.
  • Individual also will assist in identifying opportunities for improvements in plans, budget analysis and reporting, performance analysis, compliance, emergency response process, business continuity process and works with all levels of management to identify, evaluate, refine and implement planning initiatives, policies, procedures and best practices. 
Functions and Responsibilities:
  • Assist the Director, Emergency Management with the development, revision and implementation of Client's Emergency Management Program (EMP) incorporating industry best practices and suggestions from internal and external stakeholders.
  • Support the Director of Emergency Management and VP, Technical Compliance as a Technical Interface between the Regional entities throughout NYS, acting as a technical liaison, especially during times of crisis. 
  • Interface directly with stakeholders (internal and external) during program development, program maintenance, and emergency situations.
  • Develop and maintain detailed regional appendix of EMP. Compile and ensure specific demographic information regarding client's facilities (including: maps, locations, demographics, hazardous materials, scope and size, etc.) is accurate and current should it be required when responding to a major emergency.
  • Coordinate with Regional Managers and site personnel the development of emergency event bags which contain set of instruments that to be used in response to a major incident including:  specific emergency notification lists of internal and external responders, demographic information, satellite phone, lap top computer and a clear set of incident command instructions designed to assist in response to such incidents.
  • Assist with the development and delivery of training, drills and exercises to ensure plans, responses and chain of command is clear to all affected personnel.
  • Assist in the development, testing, evaluation and assessment of communication needs when responding to emergencies.
  • Participate in task forces and special teams to develop and coordinate relationships that will identify opportunities to improve communication efforts and emergency response with outside agencies.
  • Familiar with creation of emergency operation plans that follow the incident command model.
  • Demonstrated capability to multi-task and prioritize tasks and anticipate needs. 
  • Ability to organize and prioritize job assignments to effectively coordinate and manage multiple projects at one time.
  • Ability to resolve conflicts and manage sensitive emergency situations appropriately.
  • Demonstrated self-restraint in challenging and/or difficult situations.
  • Skills and aptitude for use of electronic data and document management systems (e.g. Microsoft SharePoint).
  • Ability to work independently on assigned duties direction needed only occasionally for newly assigned duties.
  • Ability to work cooperatively with and consider guidance and advice from all positions within the client and its peer organizations. 
Strong technical knowledge of the National Incident Management System (NIMS), Incident Command System (ICS), Homeland Security Exercise and Evaluation Program (HSEEP) and Business Continuity.
Education and Certifications
  • Bachelor's degree in emergency management, planning, project management or related field.
  • A technical degree and background is preferred.
  • A minimum of 5 years in the emergency management industry, utility industry preferred
  • Valid NY State driver's license
  • Certification in ICS 100.b, 120.a, 200.b, 700.a, 800.b
  • Associate Emergency Manager (AEM).
  • Associated Business Continuity Professional (ABCP).
  • EMS/Fire/Law Enforcement Experience
  • Disaster LAN Experience
  • Mutualink Experience
Membership of IAEM or International Association of Emergency Managers is strongly recommended.