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Guest Services & Receptionist
Ref No.: 17-25764
Location: Parsippany, New Jersey
Summary Description:
This Guest Services and Receptionist position will be based in Parsippany, NJ at a World Class Hospitality company. 
 
Essential Job Functions:
  • Manage the Guest/Reception desk in main lobby while being the focal point of contact for all visitors and associates.
  • Delivering the highest levels of attentiveness and care to Guests and Associates while consistently demonstrating a friendly and engaging attitude.
  • Address and resolve guest and associate questions or concerns.
  • Develop a familiarity with the associates for whom you are assisting while fostering an atmosphere of warmth and professionalism.
  • Greet guests, applicants and internal associates.
  • Serve as ambassador and communication hub for guests and internal associates; etc.
 
Requirements:
  • High School diploma or equivalent (GED).
  • 3+ years customer service related experience.
  • 3+ years of Administrative experience.
  • 1+ year reception or concierge experience.
  • Excellent Microsoft Office skills.
  • Excellent verbal and written communication skills.
  • Ability to excel in a fast-paced, multi-tasking, team environment.
  • Enthusiasm and a passion for excellence.
  • Approachable, engaging, interactive, anticipatory, friendly, helpful.
  • Passionate about people and assisting people.
  • Determined; sees every interaction as an opportunity to surprise and delight, strives to make a positive impact on every guest and associate experience.