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Senior Program Manager 16109
Ref No.: 17-25692
Location: Franklin Lakes, New Jersey
Required Qualifications • 15+ years overall project/program management experience • Experience in large Global Program Management with Project Financial Management expertise • Mergers and Acquisitions experience • Human Resources Program Manager experience (with Onboarding, Benefits, etc.) • Experience managing global projects • 2+ years leading major cross-functional corporate programs requiring business change • Bachelor's degree in Business Administration, Finance, Computer Sciences, or related field • Up to 50% Travel (majority US Domestic) Preferred Qualifications, not required • PMP, or PgMP PMI, or CSM Certification or equivalent preferred • MS or MBA preferred • Life Science and/or Health Care company experience • LSS Black Belt or Green Belt certification or similar experience

Summary The Senior Program Manager works with executive and director level business leaders to understand the strategic objectives for major business change initiatives and define the tactical projects to realize these objectives. The Senior Program Manager leads the projects through building effective relationships with business leaders, project team, and project stakeholders. The Senior Program Manager drives the delivery of the projects/program through advanced program/project management techniques and methodologies. The Senior Program Manager balances the demands of multiple large Global programs ($10M +). Responsibilities The program manager is responsible for providing project and program management services for various types of initiatives and departments across Client to include Global Human Resources projects in Mergers and Acquisitions, Onboarding, and related Human Resources areas. The candidate must be able to work with our internal customers to manage and take multiple projects and programs from project initiation through project close out and lessons learned. This includes: establishing and controlling scope, creating and managing project schedules in MS Project, generate scorecards showing progress against plan, plan and control project budgets, create and present management reports to update senior leadership on schedule, budget, and deliverable status, procurement management, communication planning and execution, project integration management, time management, issue/risk management, program quality management, etc. The individual is responsible for adhering to our established standards for project and program planning, execution and close out. This position will be responsible for maintaining all active programs and project plans in MS Project (or other similar PPM software) and responsible for helping Client associates to learn and adopt both the standard project process and project technologies. This role will report into the Director, EPMO Americas & Corporate Functions. A key part of this role will be to manage various global Mergers and Acquisitions, Onboarding, and related Human Resources projects, taking a lead role in planning, coordinating and facilitating projects from project initiation through completion. Specific responsibilities include: • Partners with project sponsors and stakeholder to define program/project objectives and business case. • Leads full life cycle project delivery for multiple medium/large project or larger programs. • Takes ownership for delivering program/project objectives and deliverables. Drives project execution to meet project schedule, cost and quality requirements. • Manages internal and external customer relationships to realize high customer satisfaction for their program and projects. • Implements company and industry best practice program/project methodology for delivering their programs and projects. • Supports EPMO management in refining program/project management practices and implementing them throughout the PMO. • Mentors project managers and project coordinators in project management best practices. • Manages medium/large project or larger programs consisting of multiple active projects from project definition through program governance, monitoring and close out. This includes identifying and aligning resources on integration points. • Provide guidance and support to business partners engaged with projects to ensure business partners are engaged with projects to ensure best practices and project methodologies are followed. • Perform resource management including forecasting resource requirements. • Create and maintain collaboration environments using SharePoint or similar software. • Aid business units and functional groups in the creation of mitigation plans. • Facilitate business case development and track project execution performance against business case expectations. • Ability to communicate effectively across multiple levels of the organization including managing through cross-business area or business unit prioritization processes. • Facilitate integration meetings to drive resolution to program issues and risks. Demonstrated Job Competencies • Stakeholder Relationship – demonstrated ability to identify key project stakeholders and understand their goals and motivations for the project. Adept at building stakeholder confidence that the project is meeting their needs through positive relationship management. • Leadership Presence - capable of building a leadership presence that inspires project stakeholders and team members to achieve the project objectives. Proactive in driving creative resolutions to project issues and risk. • Team Building - experienced building cross functional teams in multiple geographies and diverse cultural backgrounds. Effective in creating a positive working environment that encourages collaboration and innovation. Driven to enable the project team to surface and resolve issues that affect project delivery. • Business Acumen – seasoned understanding of the business drivers in multiple disciplines that influence project success. Solid business judgement to help drive decision making to reduce project risk and achieve project results. • Other competencies include drive for results, think strategically, ability to navigate matrix organization, influence others, financial acumen, and build organizations and relationships. Skills and Knowledge Project Management Methodology • Knowledgeable in program/project management industry best practices. • Demonstrated experience driving projects from initiation through closure. • Adept at partnering with business sponsors and stakeholder to shape the project business case and gain organizational support and approval. • In depth understanding of the detailed project planning processes and tools. Skilled in establishing detailed scope, schedule and budget using standard project tools (MS Project/SharePoint/etc.). • Experienced establishing Stakeholder management plans, Risk/issue management plans, Vendor management plans and Quality plans. • Experienced establishing and following controls to manage scope change and reporting project schedule/budget performance. • Proactive in surfacing risks and issues. Ability to engage project team and stakeholder community to resolve issues and define risk mitigations. Effective in developing clear problem statements and resolution options for escalation to project sponsors and management. • Clear understanding of the processes to define and validate acceptance criteria for the project to ensure project completion acceptance. • Mastery skills in understanding the business, being agile and applying expertise in communication and working with diverse groups of people and skill sets. • Proficient in Microsoft Office Suite (MS Word, PowerPoint, Excel), MS Project or Project Server, MS Visio and SharePoint. • Experience working in mid/large complex and diverse environments. • Ability to work in Franklin Lakes with ability to speak & write fluent English. • Demonstrated ability to understand complex, multi-project environments and be able to quickly diagnose potential risks and issues. Business Change Management • Understands the dynamics of implementing change in the business environment. • Experienced in helping the business team plan and drive change into their organization. • General knowledge of the techniques for designing changes to business processes impacted by the project. • Understanding how education, training and communications drive the effectiveness of the solution. Experienced working with business team members to ensure effective delivery to the impacted organizations. Interpersonal Skills • Superior verbal and written communications skills to interact with executive, business leaders and team members. • Ability to lead effective meetings/workshops. Creating meeting objectives and agendas. Ability to manage meeting discussions to achieve meeting objectives and timeline. Experienced in the techniques to work in a virtual/cross cultural meeting environment. • Excellent time management skills. Able to work on multiple concurrent activities. Able to prioritize personal workload and team work load to optimize project delivery.