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Department Secretary
Ref No.: 17-25080
Location: Walnut Creek, California

Under general supervision, performs a wide variety of clerical/reception duties associated with unit functioning. Supports care delivery on patient units by providing customer service and promotes orderly work environment.


* Enhances the overall patient care experience by responding to intercom requests and obtaining needed services from other hospital personnel.
* Creates a positive environment for visitors by greeting them properly in person or on the phone, giving directions or referring inquiries to nursing and physician staff.
* Contributes to the overall financial performance of the department through efficient unit operations by following policies and procedures, reporting needed changes and managing unit supplies.
* Maintains a safe and clean environment by complying with procedures, rules and regulations and adhering to infection control policies and procedures as measured by the number of sentinel       events or medical errors.
* Contributes to the overall employee satisfaction of the department by actively participating in staff meetings and offering assistance to others when needed.

* High School Diploma or GED