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Order Management Specialist I
Ref No.: 18-42605
Location: West Henrietta, New York
Position Type:Contract
Skill Type
Skill Type:Clerical
Job Summary:

Receives reviews and processes supply orders and catalog orders for internal and external clients through the order entry system.
Receives reviews and processes safety manual orders utilizing the safety loss database.
Provides customer service to internal clients related to order status delivery information and specifics for inventory items.
Receives and processes orders from internal and external clients on a timely basis.
Post telecheck credit card and check payments for Direct Marketing orders.
Reviews and edits Order Entry orders for errors discrepancies and excessive quantities prior to processing.
Prints and audits picking tickets for the distribution center prior to order fulfillment.
Troubleshoots and resolves inquiries and issues associated with orders.
Must maintain an all-inclusive knowledge base of products and services provided by Order Management and Distribution.
Monitors and releases back orders in conjunction with the Distribution Supervisor and posts payments accordingly.
Produces Safety Training Certificates Forklift Licenses and Safety Manuals for the Safety & Loss group. Administers and maintains databases for OE Web and Order Entry.
Monitors and modifies the Prebill Report as needed based on account code and flexfield changes.
Maintains a general understanding of the integrated systems utilized by Order Management and Distribution.

Qualifications:
High school diploma; Associates degree preferred
Minimum of 1-year experience in Data entry and customer service skills and knowledge of inventory preferred.

For immediate consideration please apply online at nescoresource.com or call our branch office to speak with a recruiter today.

Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.