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Support Engineer
Ref No.: 18-41297
Location: Hilliard, Ohio
Pay Rate : $ 75,000.00 /Year
Skill Type
Skill Type:Information Technology
Looking for a support engineer, with 2 to 4 years of experience.
  • Enterprise customer support
  • Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary
  • Resolving escalated customer complaints without the need for team lead intervention
  • Documenting troubleshooting and problem resolution steps
  • Participation in providing training to customers as required
  • Take responsibility for multiple tasks in multiple projects
  • Provide on-call customer support to help assist with operational and system-related issues
  • Client-facing experience
  • Written and verbal skills; excellent phone manner
  • Firm grasp of how the web works, networking, and software products

  • B.S. in Computer Science, Software Engineering or Support
  • Strong written and verbal communications and interpersonal skills
  • Experience designing software applications
  • Familiar with distributed systems
  • Prefer experience with C and Python development
  • Prefer experience in Linux environment
  • Prefer experience with MySQL
  • Experience with .NET is also a plus

KNOWLEDGE AND SKILL REQUIREMENTS Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.