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Field Service Technician - Forklift Mechanic
Ref No.: 18-39927
Location: Lincoln, Nebraska
Experience Level: 1 Years
Pay Rate : $ 15.00 - 18.00 /Hour
Skill Type
Skill Type:Light Industrial
JOB DESCRIPTION
If you are a skilled and friendly individual who is seeking career satisfaction with a financially stable and growing company, join the team as a Field Service Technician, you will report to the Service Manager, travel to customer locations, diagnose problems with customer-owned forklifts and other products and make repair recommendations. You will give repair quotes, create lists of parts required for repairs and coordinate those lists with the main office to ensure that the necessary parts are ordered in a timely manner. You will then perform only those repairs specifically requested by the customers and ensure that they understand the situation and are satisfied with the condition of their forklifts and products.

Field Service Technician – Industrial Forklift Mechanic


Job Responsibilities

As a Field Service Technician , you will manage your inventory to ensure that you know when parts need to be replenished. You will accurately account for all paid labor hours, for all parts used in repairs and for van parts inventory. You will submit complete documentation for all work in a timely manner, maintain the cleanliness of all forklifts, products, tools and customer facilities and keep your provided service van clean and well serviced at all times. Monday - Friday, 8a - 4:30p

Additional Responsibilities of the Field Service Technician include:
  • Diagnose & repair lift trucks and other identified products

  • Communicate with the customer and provide a high level of customer satisfaction.

  • Perform only those repairs clearly and specifically requested by the owner of the lift truck or product.

  • Thoroughly document and assess the condition of the product related to other repairs that are not part of the repair or quote

  • Accurately account for all paid labor hours

  • Accurately account for all parts used and for van parts inventory

  • Submit complete documentation for all work in a timely manner, as required by management

  • Maintain cleanliness of equipment, tools, van and customer facility while working there

  • Keep your service van clean, neat, and well serviced at all times

  • Maintain company tools in working order and return them to the shop after use

  • Adhere to all Company Policies and Work Rules.

  • Make repairs accurately and timely with minimum required call-backs or re-work

  • Keep manager advised of job progress, delays, changes, status, etc.

Field Service Technician – Industrial Forklift Mechanic
JOB REQUIREMENTS
As a Field Service Technicianm you must possess a positive attitude, superb verbal and written communication skills and great customer service skills. You must be able to communicate well over the phone, work successfully in a team environment and complete neat and timely paperwork. You must have a strong work ethic and sense of integrity, the desire to serve others and an eye for detail and accuracy.

Additional Requirements for the Field Service Technician include:
  • A technical background is required.

  • Knowledge of hydraulics, electrical, fuel systems, charging systems are a plus.

  • Must have own tools.

  • Must have communication skills and be able to complete accurate paperwork.

  • Must be able to meet the physical requirements of a service technician.

  • Must have a valid driver's license and good driving record.

  • Must have a good attitude and be able to successfully work in a team environment.

  • Regular and prompt attendance required.

  • Present a professional image in personal appearance, dress and preparation.
  • Working Conditions: Employee is expected to work forty hours per week plus overtime as required.
  • As a Field Service Technician you will manage your inventory to ensure that you know when parts need to be replenished. You will accurately account for all paid labor hours, for all parts used in repairs and for van parts inventory. You will submit complete documentation for all work in a timely manner, maintain the cleanliness of all forklifts, products, tools and customer facilities and keep your provided service van clean and well serviced at all times. Monday - Friday, 8a - 4:30p


Additional Responsibilities of the Field Service Technician include:
  • Diagnose & repair lift trucks and other identified products

  • Communicate with the customer and provide a high level of customer satisfaction.

  • Perform only those repairs clearly and specifically requested by the owner of the lift truck or product.

  • Thoroughly document and assess the condition of the product related to other repairs that are not part of the repair or quote

  • Accurately account for all paid labor hours

  • Accurately account for all parts used and for van parts inventory

  • Submit complete documentation for all work in a timely manner, as required by management

  • Maintain cleanliness of equipment, tools, van and customer facility while working there

  • Keep your service van clean, neat, and well serviced at all times

  • Maintain company tools in working order and return them to the shop after use

  • Adhere to all Company Policies and Work Rules.

  • Make repairs accurately and timely with minimum required call-backs or re-work

  • Keep manager advised of job progress, delays, changes, status, etc.JOB REQUIREMENTS
    As a Field Service Technician with MH Equipment, you must possess a positive attitude, superb verbal and written communication skills and great customer service skills. You must be able to communicate well over the phone, work successfully in a team environment and complete neat and timely paperwork. You must have a strong work ethic and sense of integrity, the desire to serve others and an eye for detail and accuracy.

    Additional Requirements for the Field Service Technician include:
  • A technical background is required.

Knowledge of hydraulics, electrical, fuel systems, charging systems are a plus.
Must have own tools.
Must have communication skills and be able to complete accurate paperwork.
Must be able to meet the physical requirements of a service technician.
Must have a valid driver's license and good driving record.
Must have a good attitude and be able to successfully work in a team environment.
Regular and prompt attendance required.
Present a professional image in personal appearance, dress and preparation.

  • Nesco Resource is an equal employment opportunity
employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.