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Sales and Marketing Operations Specialist
Ref No.: 18-37998
Location: Amsterdam, New York
Position Type:Right to Hire
Pay Rate : $ 19.23 - 24.03 /Hour
Skill Type
Skill Type:Professional
Nesco Resource is recruiting for a BRAND NEW position for our client's sales and marketing department!

The Sales & Marketing Operations Specialist will play a key role in supporting sales representatives and coordinating sales and marketing-related activities. The Sales Operations Administrator will assist in maintaining good customer relationships by acting as an extension of the sales department.


ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Support Sales Team and partner organizations by providing quotes to end customers within specified guidelines
  • Build a strong relationship with sales team members, coordinate sales processes, and manage multiple tasks to ensure day-to-day sales support needs are met
  • Process orders received timely - checking for accuracy, completeness, and ensuring orders are processed in line with customers' delivery requirements
  • Steward sales through the pipeline in various capacities, which will include coordinating installation, reconciling purchase order and collaborating with other departments.
  • Administer Customer Relationship Management (CRM) for internal sales and distributor partners
  • Act as a first point of contact for urgent calls, emails and messages when sales representatives are not available.
  • Provide President and Business Development Manager with various research, reports, presentations, and various administrative support to drive initiatives in the private and government marketplaces.
  • Identify opportunities for sales process improvement for direct and partner sales, which may include working directly with end customers to streamline and process transactions.
  • Work with Business Development Manager to identify and research new markets and opportunities for growth; perform competitive research and analysis.
  • Perform various other duties as assigned which may include marketing-based assignments, phone coverage, collateral inventory management & processing.

REQUIREMENTS:
  • Strong organizational skills and ability to manage multiple priorities is a must.
  • Clear and effective communications skills, both verbal and written.
  • Ability to work effectively in a client-focused, team environment.
  • Must possess solid Microsoft (Excel, WORD, PowerPoint and Outlook) proficiency as well as social media skills.
  • Some experience in customer service is essential.
  • Bachelor's degree in Business, Marketing, or related field with a preferred minimum of one (1) year in a full-time customer service related / sales capacity is desired. Entry level candidates will be considered.
  • Valid NYS driver's license.



Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.