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1st Shift Technical Support
Ref No.: 18-35279
Location: New Bedford, Massachusetts
Position Type:Right to Hire
Pay Rate : $ 16.00 - 16.00 /Hour
Skill Type
Skill Type:Light Industrial
We are now hiring a Technical Support Technicians in New Bedford, MA
Monday-Friday 8:00am-5:00pm 
Pay rate ~ $16.00

The Technical Support Specialist will provide inside and outside service support to our customers.  This individual must have the ability to respond to high volume customer telephone requests for technical assistance while maintaining a positive attitude under pressure.

Job Duties:
  • Ability to handle a high volume of customer telephone requests for technical assistance.
  • Ability to work flexible hours when required.
  • Ability to maintain accurate records.
  • Ability to navigate to job sites during field evaluations.
  • Provides training to associates when required.

Other technical expertise duties assigned:

The following is a brief description of the technical skills and experience required. Must have good mechanical troubleshooting skills.
  • Must have basic computer skills working with MS Office - Excel, Word and PowerPoint.  Experience with Visio and the internet a plus.   
  • Excellent phone skills.
  • Excellent interpersonal, verbal and written communication skills.
  • Attention to detail and good organizational skills.
  • Ability to work independently on projects with minimal supervision.
  • Ability to use and understand HVAC and combustion test equipment.