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Security Installation Technician III
Ref No.: 17-54515
Location: Austin, Texas
Skill Type
Skill Type:Information Technology
We are looking for an eager, friendly and efficient Installation Technician to join our growing team! The Security Installation Technician is responsible for the tasks associated with the installation, upgrade and repair of Camera, Access and Alarm systems for commercial clients. Our Technicians will use communication, technical knowledge, problem solving and sales skills to deliver the highest level of customer service. The right candidates will receive hands-on training from our skilled technicians.
  • Perform system installations, upgrades, takeovers and wiring on, but not limited to: CCTV, access, intercom, large intrusion.
  • Assist with basic service and small security installation when needed
  • Perform signal verification, system testing and troubleshooting
  • Assist customer with downloads and device configurations as needed
  • Educate and train customer on system operation and functionality
  • Complete installation checklists and capture customer signatures as required
  • Manage and reconcile truck stock inventory, materials, tools and company equipment
  • Meet weekly and monthly quota numbers
  • Acknowledge, implement, and enforce all company and Partner policies and procedures.
  • Positively represent company and Partners to customers with consistent professionalism, adhering to dress code
  • Submit accurate and timely documentation to your immediate supervisor.
  • Ability to work required on-call duty to handle after hour service issues.