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Contact Center- Education Finance
Ref No.: 18-05249
Location: Pittsburgh, Pennsylvania
Contact Center- Education Finance
Pittsburgh, PA
Duration:0-3 month(s)
Interview date would be 7/17/2018. Candidates must be ready

Description/Comment:
  • This position will require someone who can problem solve, troubleshoot, and think through a problem.
  • Selected contractors will be responsible for providing a differentiated experience on a variety of incoming calls related to instalment loans.
  • These detail oriented persons will be required to multitask and prioritize their daily workload.
 
Required Skills:
  • Customer Service Experience Ability to use Outlook.
  • Previous Call Center experience is a plus.
  • This position is within a call center with call volume between 50-70 calls per day.
  • Candidates must have excellent communication skills and be able to work in a fast paced environment.
 
Other characteristics include:
  • Desire to meet objective and goals
  • Ability to articulate what we have to offer our existing or potential customers.
  • Positive attitude and high energy level
  • A "Can-do Attitude" and has the ability to think "Outside the Box".
  • Team player; able to work with minimal supervision
Ability to learn and share new concepts quickly