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Technical Manager
Ref No.: 18-00456
Location: Jefferson City, Missouri
Position Type:Contract
Start Date: 08/22/2018
Job Description - Technical Manager
No of Seats 2 – one for each location
Location: Jefferson City, MO and Santa Fe, NM
Duration – Long Term

Candidate will have the responsibility of leading the team from technical and functional perspective. Gather and analyze the requirements, Design and guide the team in implementation and participate in implementation. Reviewing the implementation and making sure good code quality is delivered.

Responsibilities:

· Work closely with client services to assure the Data Warehouse (DW) system is meeting the needs of customer and improvements are clearly identified, planned, and communicated
· Assure contractual SLAs are met, identify corrective actions, and manage resolution activities
· Coordinate DW technical team work efforts per the change/release management schedule
· Facilitate DW change and release management
· Align quality controls with business priorities, coordinate data investigation requests
· Facilitate prompt, clear and concise communication between DW technical teams, business analysts, and client services
· Provide status and prompt response to questions regarding DW operations
· Work with business analysts to establish clearly defined business requirements for change requests
· Facilitate technical solution with technical team based on business requirements, provide estimated effort and time to complete
· Manage DW resources assigned to support operations based on account plan and actual effort required to meet demands
· Coordinate day to day activities of DW team to ensure tasks are on schedule, issues are resolved, documentation is completed, etc.
· Escalate issues to client services, technical support teams and management as appropriate
· Ensure standard processes are followed, quality standards are established and met, corrective actions identified and resolved
· Develop Operations Plan
· Work with implementation teams to plan and execute transition to operations for new DW systems and approve
· Must have understanding of the concepts, practices, procedures and deliverables associated with system development, implementation and operations

Skills and Experience:
· 12+yrs managing a complex, multi-faceted development and operational environment in Agile and Waterfall.
· 5+yrs in a technical management role for application development and/or system operations
· 5+yrs as a technical project or operations lead in BI DW area (Cognos, ETL Informatica etc)
· Understanding of the concepts, practices, procedures and deliverables associated with system development, implementation and operational readiness
· Ability to work with technical teams developing comprehensive operation plans and addressing technical issues
· Experience working with business analysts to establish/clarify requirements and detail specifications for technical teams
· Data warehouse technical expertise in system design, best practices and component applications such as data architecture, RDBMS, data integration processes, business intelligence and analytic reporting tools
· Experience with medicaid data and customers
· Experience with multiple data modeling techniques (Normalization, Dimensional, OLAP)
· Experience with analytics software (SPSS, Python, R)
· Experience in Rally