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Business Analyst : 17-04396
Ref No.: 17-04396
Location: Foster City, California
Primary Skills : Chargeback submissions,contracts, claim processing tools (e.g., Imany, Model N, etc.)., proficient in Excel, pivot tables -Tablo
Contract Type : W2 only
Duration : 6 Months
Location : Foster City


Chargeback Analyst II
Knowledge, Experience and Skills :
  • Excellent communication skills, strong verbal, written and interpersonal skills with an emphasis on teamwork, time management, follow-through, and issue resolution abilities.
  • Interest in working with large amounts of data. Detail oriented and able to spot data anomalies, outliers, patterns and trends.
  • Able to multi-task with multiple interruptions in a deadline-intensive environment.
  • Ability to demonstrate flexibility, voicing concerns and proposing alternatives.
  • Able to recognize and interpret business issues/opportunities and recommend solutions through analysis.
  • Working knowledge of claim processing principals, techniques and their appropriate application.
  • Strong proficiency in Microsoft Excel//Word/PowerPoint and of 3rd party claim processing tools (e.g., Imany, Model N, etc.). Knowledge of Microsoft Access a plus.
  • Bachelor’s degree in business administration, marketing finance or related field. 4-5 years of experience in a utilization-based claim processing environment in the pharmaceutical or biotech industry helpful, but not required.
Academic Level :
  • Bachelor’s Degree Required in any field
Specific Responsibilities and skills for Position:
  • Effectively resolve chargeback submissions timely and accurately, including the research and reconciliation of exceptions/errors. Communicate with wholesalers and end customers in the reconciliation process.
  • Proactively identify potential issues and inefficiencies that arise in the areas of chargebacks, and offer recommendations and solutions.
  • Load contracts (customer, products, pricing, eligibility, dates) into contract management system and verify accuracy of all data.
  • Responsible for the maintenance of contract data and eligibility to be fully compliant with contract agreements.
  • Communicate new and updated contract data to wholesalers in a timely manner such that accurate pricing will be extended to eligible contract customers.
  • Minimize the volume and amount of wholesaler chargeback deductions.
  • Effectively collaborate with internal business teams (Government Pricing, Accounting, Finance, IT) to ensure transaction, exceptions/errors, and deductions are processed and resolved accurately and timely.
  • Work with IT, systems vendors and consultants to design and implement system fixes/enhancements.
  • Experience processing chargebacks in Model N or I-many contract management systems is a plus.

      Please Apply directly with your updated resume or call Vikram @ 408-512-2357