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ServiceNOW Solution Architect
Ref No.: 17-00679
Location: New York City, New York
Position: ServiceNOW Solution Architect
Location: New York City, NY
Contract Duration: Fulltime

Job Description:
  • Ensure all database servers are backed up in a way that meets the business's Recovery Point Objectives (RPO)
  • Test backups to ensure we can meet the business' Recovery Time Objectives 12 to 15+ years of experience in IT Industry, which highlights experience in Business Service Management solutions and ITIL Process.
  • Experience in working for Infrastructure management Services for designing solutions as Solution Architect
  • Majorly worked in heterogeneous environments including IT/Non-IT for Solution Designing, Project Management, Process Consulting, Integrations and Implementation for various tools & processes.
  • Hands-on design, development and deployment experience of tools with various platforms, vendors and middleware
  • Suctioning experience in major tool competencies like ITSM, Monitoring, Automation, Manager-Of-Manager, End user/client management, Server managemetn & reporting
  • Experience in integration of tools with CMDB, automation, monitoring & Discovery products
  • Experience in Integrations with 3rd party tools using (web services, SOAP, email, DB connector, plugins etc.)
  • Good Understanding of ITIL v3 processes
  • ITIL expert v3 certified(Preferred)
Education Level Required:
Engineering Graduate Or Relevant Experience.